What Are Mentions? What Is the Difference Between Reviews and Mentions?
Reviews are from sites which specifically accept and display reviews along with star ratings. Mentions shows you all the times your business has ...
Sun, 18 Dec, 2016 at 7:41 PM
Where Are My Mentions Pulled from? Is This Configurable?
We pull mentions from 4 sources by searching for your keywords in articles, videos, blogs, and news. The software scans the web to check for content “men...
Sun, 18 Dec, 2016 at 7:41 PM
How Often Are Mentions Updated?
Mentions are updated every Monday. So start your week by catching up with what's being said about you! 
Fri, 2 Oct, 2015 at 2:46 PM
How Does the Mentions Section Determine the Sentiment?
When the software scans the content related to your business it determines whether the comments made are positive or negative based on word choice. In th...
Fri, 2 Oct, 2015 at 2:50 PM
Can I Change the Sentiment of a Mention?
Sometimes our bots don't pick up on sarcasm or slang and don't get that a cocktails menu being "sick" doesn't mean your product has...
Wed, 28 Oct, 2015 at 2:02 PM
Where Can I See my New Mentions?
Just as with Reviews, there are two ways in which you can see your new Mentions:  You can arrange your reviews by date, showing the most recent firs...
Fri, 2 Oct, 2015 at 2:43 PM