FAQ

How Long After a New Account Is Created Does It Take to Populate Data?
Once the basic information such as Business Name, Phone Number, and Address is provided, it generally takes 24-48 hours to populate. 
Mon, 3 Apr, 2017 at 3:13 PM
How Does the Software Get Data About my Business?
The software gathers the data from existing information which is available on various sites online. This data can come from Review Sites, Directories, Socia...
Mon, 3 Apr, 2017 at 3:33 PM
How Often Is the Data Refreshed?
Visibility and Reviews data are updated three times a week, while Mentions and Keyword ranking data are updated once per week on Mondays.
Mon, 3 Apr, 2017 at 3:34 PM
Can I Use my Custom Business Domain?
Yes, it is possible to use your business’ domain by using a Domain Mapping configuration. 
Mon, 3 Apr, 2017 at 3:35 PM
How Do I Add a New Location?
To add a new location to your multi-location account, click on the Add Location button.  After clicking on Add Location you will have the o...
Sun, 18 Dec, 2016 at 7:47 PM
If I Have a Multi-Location Business, Can I Have All My Locations Under One account? Where Will They Show Up?
Definitely. At the bottom of the ‘Brand Overview’ section, within ‘Brand Intelligence’, you can view and manage each of your locations and get analyt...
Mon, 3 Apr, 2017 at 3:37 PM
How Many Sites Are Checked for Accurate Listings in the Visibility Section?
Currently 30, but this number changes as we continue to find new important sites and remove ones that lose significance. Feel free to contact us with sugges...
Mon, 3 Apr, 2017 at 3:38 PM
What is Social Lead Marketing?
Social Lead Marketing is one of our favorite features! It lets you choose a radius around your business location, say 10 miles, and find everybody on ...
Sun, 18 Dec, 2016 at 7:50 PM
How Many Social Media Channels Can I Include?
Currently, you can monitor and manage the main three social media sites for businesses: Facebook, Twitter, and LinkedIn. We hope to include more in the...
Sun, 18 Dec, 2016 at 7:50 PM
What Sites Are Used to Gather Reviews?
We use the following sites to check for reviews:  Google+ Yelp Judy's Book Local.com Yellowpages.com Localsolutions.com Tup...
Sun, 18 Dec, 2016 at 7:50 PM