What Are Reviews?
Reviews show how your customers have rated your business by documenting their experiences. Nowadays many people rely on reviews to help them make purchase d...
Fri, 2 Oct, 2015 at 4:22 PM
Is the List of Sites Static or Does It Get Updated with New Ones?
The sites change as we continue to find new important sites and remove ones that lose their significance. Your input is important to us, contact us and...
Sun, 18 Dec, 2016 at 7:43 PM
Can I Add a Review Site?
You cannot add your own sites to the software. But, please send us your suggestions and we will take them into consideration!
Thu, 3 Dec, 2015 at 1:36 PM
Where Can I See My New Reviews?
There are two easy ways in which you can see your new Reviews: You can arrange your reviews by date, showing the most recent first. Click on the ca...
Tue, 21 Feb, 2017 at 1:54 PM
Can I Get Notified When New Reviews Come in?
Sure you can! Just go to the Settings section and select to be notified when new reviews come in. To do this click on the arrow next to your business' ...
Thu, 3 Dec, 2015 at 2:42 PM
Can I Use My Dashboard to Get More Reviews or Feedback from Customers?
Yes, there is a feature in your dashboard that can help you get more reviews. It's called Survey. In this section, you can quickly create and send a sh...
Mon, 21 May, 2018 at 5:31 PM
Can I Reply to a Review Through Email?
Yes. Engaging customers who are already enthusiastic about your business and brand is the perfect way to create a loyal following. Replying to a review ...
Mon, 21 May, 2018 at 5:26 PM
How Often are the Reviews Pulled Into My Dashboard?
We run a review cycle once a day except on national holidays. Once the cycle is processed for the day, the new review is captured and added to the correspon...
Mon, 21 May, 2018 at 5:22 PM